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The level of support we offer is unique to Purplebricks.
We believe in providing you with expert support at every stage of selling your property.
Our agents and dedicated team provide support for the most common problems encountered that can result in delays during settlement. These are highlighted below. The Online Platform, in partnership with yourself and your lawyer, does the rest. Despite what anyone says and no matter how much you pay, sale success requires a partnership with the customer and their lawyer.
Our charter is our promise to help you as best we can. We will never promise anything that we cannot control or deliver.
the task | you | your lawyer | Online Platform | purplebricks team |
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Within 24 hours of an agreed sale, enter lawyers details on to the Online Platform | You
|
Your lawyer | Online Platform | Purplebricks team |
|
You | Your lawyer | Online Platform | Purplebricks team
|
Prepare the memorandum of sale and distribute it to the lawyers acting for you and the Buyer. | You | Your lawyer | Online Platform
|
Purplebricks team |
Ensuring that the mortgage broker and/or lender have all the relevant information to proceed with loan. | You
|
Your lawyer
|
Online Platform
|
Purplebricks team |
Ensuring that the lawyers have been instructed and have all the paperwork they require to move the transaction forward. | You
|
Your lawyer | Online Platform
|
Purplebricks team |
Advising on and supporting you in relation to problems with:
|
You | Your lawyer
|
Online Platform | Purplebricks team
|
Chasing the lawyer for paperwork and progress. | You
|
Your lawyer | Online Platform
|
Purplebricks team |
Chasing the Buyers mortgage broker and/or lender for progress. | You | Your lawyer
|
Online Platform | Purplebricks team |
Obtaining leases, legal documents and information, managing agents and the Buyer’s lawyer. | You | Your lawyer
|
Online Platform | Purplebricks team |
Agreeing exchange dates. | You
|
Your lawyer
|
Online Platform
|
Purplebricks team |
Agreeing settlement dates. | You
|
Your lawyer
|
Online Platform
|
Purplebricks team |